Bespoke Fine Jewelry & Designer Collections
frequently asked questions
About Forever-with-You
Forever-with-You is our collection of customized keepsake jewelry created from the personal marks, words, sounds, places and things that hold meaning for you.
A Forever-with-You piece can honour any connection, person, pet, place or moment that holds meaning for you. It may capture a partner’s touch, a child’s drawing, a parent’s handwriting, a beloved pet’s print, a familiar voice or the coordinates of somewhere unforgettable.
Depending on your chosen piece, we may work with: Fingerprints Pet prints Hand and footprint impressions Handwriting and signatures Drawings Sound waves created from audio or video Location coordinates Black-and-white artwork Names, dates and short inscriptions
Where the design and available surface allow, different details may be placed on the front and back of a piece. The available combinations will be shown on the product page. Please contact us before ordering if your preferred combination is not listed.
Most pendants can accommodate one of the following on each side: Up to two fingerprints One voice wave One pair of handprints or footprints A short handwritten or typeset message One set of location coordinates One piece of black-and-white artwork Pet-print capacity depends on the size and clarity of the print. The front and back may be personalized differently where the design allows. Available combinations are shown on each product page. Please contact us before ordering if your preferred arrangement is not listed.
This depends on the size and shape of the jewelry, as well as the complexity of the artwork. Shorter messages and simpler compositions generally reproduce most clearly.
Preparing & Submitting Your Personalization
No. You may place your order before your personalization files are ready. Instructions for submitting them will be provided after your order is placed. If you are unsure whether an existing or irreplaceable file is suitable, please contact us before ordering.
Yes. More is better. Providing several clear fingerprints, handwriting samples, impressions, photographs or recordings gives us more to work with and allows us to select the sample that will reproduce most clearly on your chosen piece.
Images and artwork may be submitted as JPG, PNG or PDF files. Audio and video should be sent in the original file format whenever possible.
Images and artwork may be submitted as JPG, PNG or PDF files. Audio and video should be sent in the original file format whenever possible.
Send the clearest version available or contact us before ordering. We will assess what may be possible.
Fingerprints
Yes, provided a suitable fingerprint already exists. Prints taken by a funeral home or preserved on a fingerprint card, keepsake or document may be assessed.
It may still contain enough distinctive detail to use. Do not trace, darken or enhance it. Send the original image for assessment.
No. A selected portion is artistically refined for engraving or carving. The finished design is a stylized interpretation and does not contain the complete fingerprint.
No. The finished design is created for artistic purposes and is not intended for biometric identification, authentication or device access.
Pet Prints
A clear paw or nose impression may be suitable. Existing impressions and photographs can also be assessed. When capturing a new print, use only materials specifically confirmed as safe for that part of your pet’s body.
Yes. Send the clearest existing impression or photograph available, and we will assess whether it contains enough detail.
Handprints & Footprints
Yes. We can work with impressions from babies, children and adults, including older loved ones.
A clear photograph may be suitable. The palm or sole must be photographed straight on, in sharp focus and against a clean, uncluttered background.
Handwriting & Drawings
Yes. We may be able to preserve handwriting from letters, journals, postcards, recipes, greeting cards and other personal documents.
Only the preparation required for engraving will be completed. Where possible, we may remove background lines, isolate or reposition selected words, and adjust the layout while preserving the character of the original. If the chosen detail overlaps with other writing or elements and cannot be separated cleanly, it may be more faithful to preserve it within a carefully selected excerpt from the original document. Each submission is assessed individually, and we will recommend the approach that best preserves the integrity of your material.
Yes. Clear drawings with visible lines are usually the most suitable, although pencil, crayon and coloured artwork may also be submitted for assessment.
Sound Waves
Yes. Audio may be extracted from an original video, voice note or other recording. Indicate the exact words and time stamp you would like us to use.
No. The engraving is a stylized visual interpretation of the chosen sound. The jewelry does not store, play or reproduce the original recording.
Location Coordinates
Black-and-White/digital Artwork
Suitable artwork may include logos, symbols, emblems, silhouettes and line illustrations. Submit the clearest available JPG, PNG or PDF file.
Fine lines, shading and intricate details may need to be simplified or adjusted so that the design reproduces clearly on your chosen piece.
By submitting artwork, you confirm that you own the necessary rights or have permission from the rights holder for it to be reproduced on your jewelry.
Privacy & reorders
Personalization files are handled confidentially and accessed only by those required to prepare and produce your piece. They are not used for marketing without your permission.
All original personalization materials are generally deleted within 60 days after the jewelry has been completed and delivered. The artistically prepared engraving file may be retained securely for future reorders.
By submitting artwork, you confirm that you own the necessary rights or have permission from the rights holder for it to be reproduced on your jewelry.
Where the prepared engraving file has been retained, it may be reused for a future piece. If the original material or required design file is no longer available, a new submission may be requested.