Frequently Asked Questions about Forever-with-You Sustainability in Action

Discover how we craft fine jewelry with ethical metals, traceable gemstones, and responsible Caribbean craftsmanship. Luxury designed to honour both people and planet. OUR COMMITMENT to sustainable luxury Luxury should feel good; not only to wear, but to believe in! Every piece we create honours the earth, the hands that shape it, and the legacies it will live through. Our sustainability practices are built on traceability, mindful craft, and a deep reverence for nature. Ethical Materials, Transparent Origins Our Metals The journey of precious metal, from the earth to the jeweller’s bench, is long and intricate. It passes through miners, refiners, traders, and a network of specialists before finally reaching our workshop, where it is shaped into an heirloom. With so many hands involved, true traceability is only possible when every step in this chain is governed by rigorous, internationally recognised standards. This is why we work exclusively with suppliers certified by the Responsible Jewellery Council (RJC) ; the global authority that audits and upholds ethical, environmental, and human-rights standards within the jewellery industry. Their certification is a third-party verification that every participant in the supply chain complies with: the OECD Due Diligence Guidance for responsible mineral sourcing strict human-rights protections anti-corruption practices fair labour standards environmental stewardship requirement Our partners use recycled (above-ground) precious metals whenever possible, dramatically reducing the demand for new mining. When newly mined gold is necessary, it is sourced only from responsible, RJC-certified mines operating with transparency, safe labour conditions, and environmental care. This commitment ensures our metals are traceable, ethical, and aligned with the highest global standards of responsible luxury. Marabella, Trinidad & Tobago Our Gemstones We source all diamonds and most of our coloured gemstones through suppliers who provide GIA or equivalent laboratory certification, ensuring both authenticity and accountability. Our suppliers are long-standing industry professionals committed to ethical sourcing, responsible practices, and full transparency. Whether you choose natural or lab-grown diamonds /gems, each stone is vetted for: traceability conflict-free origins certification validity responsible human-rights practices quality and beauty For clients wishing to honour their personal history, we also work with heirloom stones, giving treasured gems a new life in contemporary designs. Mindful, Small-Batch Craftsmanship Our studio in Trinidad operates on a small-batch, low-waste model one rooted in slow luxury and intentional creation. Every piece is hand-finished with meticulous care, allowing us to maintain exceptional quality without unnecessary excess. We prioritise: designing with minimal waste, repurposing clients’ sentimental gemstones, producing made-to-order pieces to eliminate overproduction and careful tool, chemical, and resource management. This approach honours both tradition and sustainability; proving that fine jewelry can be environmentally conscious without compromising on beauty. Human Rights & Ethical Partnerships Our commitment to responsible craftsmanship extends beyond materials to the people behind them. We partner with suppliers whose policies uphold internationally recognised human-rights standards, including the ILO Principles, UN Guiding Principles on Business and Human Rights, and the RJC Code of Practices. Their operations are guided by: safe and ethical working conditions zero tolerance for child labour or forced labour fair wages and reasonable working hours anti-bribery and anti-money-laundering systems clear accountability and grievance mechanisms These standards are central to the certifications held by our overseas casting partners, whose documented policies reinforce their commitment to responsible practice from mine to finished metal component. By aligning ourselves with certified partners , we ensure the materials that reach our workshop have been handled with dignity, fairness, and transparency. Environmental Responsibility Luxury feels richer when it carries a conscience. Our environmental approach is rooted in long-term sustainability rather than short-lived trends. We keep our footprint intentionally small, producing in limited quantities and crafting each piece with a level of care that naturally limits waste. Every decision; from how we source, to how we design, manufacture and package, is made with deep respect for the world that inspires our work. Durability is central to our philosophy; when a piece is built to last for generations, its impact becomes gentler, and its beauty more meaningful. Longevity, after all, is one of the most powerful forms of sustainability. Frequently asked questions Are your diamonds conflict-free? Yes. Our diamonds and gemstones are sourced exclusively through trusted suppliers who follow internationally recognised ethical standards and provide full transparency in their practices. Do you use recycled metals? We prioritise recycled, above-ground metals refined through RJC-certified suppliers , reducing the demand for newly mined resources while maintaining exceptional purity and consistency. Because our pieces are cast using highly specific, professionally controlled alloys, we do not recycle client-supplied scrap gold. This ensures that every piece is made from metals of known composition and integrity, preserving the strength, durability, and finish required for fine jewelry. Can I request documentation for my gemstone? Absolutely. For diamonds and select gemstones, a GIA (or equivalent) laboratory report is available for eligible stones. In bespoke or custom projects, certification is decided together during the sourcing stage, based on the type of stone you choose and the level of documentation you prefer. Do you offer lab-grown diamonds and coloured gems? Yes. We offer both natural and lab-grown options. Can you work with my heirloom stones? We would be honoured to. Heirloom stones carry meaningful personal history and are a thoughtful, sustainable choice. We assess each stone for suitability before starting the design to ensure it can be securely and beautifully set. How does packaging fit into your sustainability commitment? Our packaging is intentionally minimal and designed to be kept rather than discarded. We choose materials that align with our environmental values and avoid unnecessary plastics. Do you ship sustainably? We choose shipping partners that offer reliable, efficient routes and constantly evaluate options to reduce environmental impact. Our focus is always on balancing responsible shipping with the safety of your heirloom piece. "Every piece we create honours the island that inspires us, & the world it will live in long after us." La Vigie, Paramin,, Trinidad & Tobago

Learn how to safely capture and submit a paw or nose print for your personalized Forever-with-You keepsake jewelry. How to Capture Pet Prints We may also be able to work from an existing paw or nose print, veterinary keepsake, or photograph. Capturing Paw Prints We recommend shaving the hair around your pet's paw pad. Use a non-toxic print kit specifically designed for pets. (linked below). Make sure the paw is clean and dry. Follow the instructions provided with the kit. Press the paw onto a clean sheet of paper, Lift it straight upwards to avoid smudging. You can also try allowing your pet to walk on the paper. Capture several prints if your pet remains comfortable. Stop if your pet becomes restless or distressed. Capturing Nose Prints Use only a non toxic kit specifically designed for pet nose prints. (linked below). Follow the instructions provided with the kit. Never press aggressively or force your pet to participate. Capture several prints if your pet remains comfortable. Stop immediately if your pet becomes distressed. Do not apply graphite, ordinary fingerprint ink or untested materials to your pet’s nose. Purchase the Recommended Kit on Amazon Scan or photograph you pet's prints WHEN PHOTOGRAPHING Place the paper on a flat surface. Use soft, even lighting. Hold the camera directly above it. Make sure the image is sharp and in focus. Avoid flash, glare and heavy shadows. Photograph the entire sheet. Send a second, closer image of the print you would like used. If you are unsure whether your prints are suitable, please contact us for an assessment. When placing your online order, upload your scan or photograph using the upload field provided on the product page.

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Find your perfect ring size with Josanne Mark’s easy-to-use ring size guide. Get accurate sizing tips to ensure a flawless fit for your fine jewelry. Ring Size Chart HOW TO FIND YOUR RING SIZE: Cut a strip of paper several inches long, similar in width to the ring you are ordering. Wrap the strip around your finger. Mark the place where the paper meets. With your ruler, measure the distance between the mark you have made and the beginning edge of the paper in inches. Refer to the chart below: Tip: When measuring your finger, your measurements need to be a 100% accurate as even a fraction of a millimeter can make a difference. Please take note: Fingers are generally larger in warm weather and at the end of the day and smaller in cold weather and at the beginning of the day. It is the customer’s responsibility to select the correct ring size that will be comfortable in all temperatures. Josanne Mark ltd cannot take responsibility for the incorrect choice of ring size and any cost associated with resizing or remaking the ring will be the responsibility of the customer. Some designs such as eternity rings cannot be resized.

Follow our guide to capture and submit a clear fingerprint using ink, graphite or an existing print for your Forever with You jewelry. How to Capture & Submit Fingerprint Impressions All submissions are reviewed before production. If the material is unsuitable or a clearer version is required, we will contact you. Method 1: using an ink pad Wash and dry your hands thoroughly. Use black or dark blue stationary ink and clean, unlined white paper. Lightly coat the fingertip without oversaturating it. Press the finger firmly onto the paper. Lift it directly upwards to avoid smudging. Capture multiple prints so we can select the clearest. Allow the ink to dry before photographing or scanning the page. For the clearest results: The ridges should be visible. The print should not appear heavily inked or blurred. unusable unusable the perfect imprint Method 2:using a graphite pencil Wash and dry hands thoroughly. Shade a dark, even patch using a soft graphite pencil. Press clear adhesive tape onto the fingertip. Carefully lift the tape without sliding it Gently rub the fingertip across the shaded area. Place the tape flat onto clean white paper. Repeat the process two or three times. Want to Use an Existing Fingerprint? A fingerprint impression already held by your family may be suitable, including one belonging to a loved one who has passed. Send the highest-quality scan or photograph available. Include the complete, uncropped image. Do not apply filters, sharpening or digital alterations. Keep the original document safely in your possession. To Submit: Scan or photograph your fingerprint impressions For photographs, capture at least 2 images: the entire page and a close-up of the clearest fingerprint/s. For a clear photograph: Place the page flat, in bright even light. Hold your phone directly above the page. Avoid flash, shadows and glare. Check that the fingerprint ridges are sharp and visible. Submit the original images without filters or editing. When placing your online order, upload your scan or photograph using the upload field provided on the product page.

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Custom fingerprint, handwriting and sound wave jewelry, thoughtfully created in precious metal to preserve the unique marks of someone you love. custom keepsake jewelry ETCHED WITH THE MARKS OF SOMEONE/ SOMETHING YOU LOVE. Forever-with-You connects us to the people and things we love through touch, sound, the written word & more . Your your most cherrished lived memories become jewelry designed to keep what matters close. Forever-with-You through Touch Touch is a language of love that speaks without words. Our fingerprint jewelry turns simple touch into a lasting keepsake. It’s a beautiful reminder that, even in their absence, the touch of a loved one remains with you, always within reach, and forever in your heart. Forever-with-You through Sound The voice of someone you love carries a feeling words alone cannot. Love Notes transforms a chosen recording into a sound-wave design, preserving that connection in precious metal. Forever-with-You is for anyone who has ever experienced the joy of loving someone. Forever-with-You through Love Letters Handwriting carries the unmistakable trace of a person. Love Letters transforms a signature, phrase or message into jewelry that keeps their words close. Possibly the one piece you’ll never take off, or let go. Forever-with-You wax seal collection Inspired by the enduring wax seal, historically used exclusively as an affirmation of identity. Wax seal stamps were like the original "read receipts," validating letters and keeping secrets sealed. Through our collection, we've reimagined this symbol, to become your personal emblem of shared connection. To play, press and hold the enter key. To stop, release the enter key. Shop the full collection Each Forever-With-You piece is made one piece at a time, using responsibly sourced materials . By choosing slow creation, we honour both memory and the environment, ensuring your heirloom carries meaning that endures. faq s Read frequently asked questions about forever-with-you Read about how your personal materials are handled, stored & retained,

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Discover Josanne Mark's features in top publications and media. Explore press highlights that showcase her award-winning, bespoke fine jewelry; where design meets emotion and timeless luxury. as seen in ADD THESE CARIBBEAN FINE JEWELRY DESIGNERS TO YOUR HOLIDAY WISHLIST