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How to Capture Your Jewelry Personalization

All submissions are reviewed before production. If the material is unsuitable or a clearer version is required, we will contact you.

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Fingerprint Capture

Method 1: using an ink pad

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  • Wash and dry your hands thoroughly.

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  • Use black stationary ink and clean, unlined white paper.

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  • Lightly coat the fingertip without oversaturating it.

  • Press the finger firmly onto the paper.​

 

  • Lift it directly upwards to avoid smudging.​

 

  • Capture multiple prints so we can select the clearest.

 

  • ​Allow the ink to dry before photographing or scanning the page.

For the clearest results:

  • The ridges should be visible.

  • The print should not appear heavily inked or blurred.

​When placing your online order, upload your file using the upload field provided on the product page.

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  • unusable

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  • unusable

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  • the perfect imprint

Fingerprint Capture

Method 2:using a graphite pencil

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Wash and dry hands thoroughly.

Shade a dark, even patch using a soft graphite pencil.

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Press clear adhesive tape onto the fingertip.


Carefully lift the tape without sliding it

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Gently rub the fingertip across the shaded area.

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Place the tape flat onto clean white paper.


Repeat the process two or three times.


Photograph or scan the completed page.

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When placing your online order, upload your file using the upload field provided on the product page.

Using an Existing Fingerprint

A print already held by your family may be suitable, including one belonging to a loved one who has passed.

  • Send the highest-quality scan or photograph available.

  • Include the complete, uncropped image or document.

  • Do not apply filters, sharpening or digital alterations.

  • Tell us which fingerprint you would like to use.

  • Include a closer image of the print if possible.

  • Keep the original document safely in your possession.

 

Prints captured by a funeral home or preserved on a fingerprint card, or existing document can be assessed individually.

Handwriting & Drawings

USING HANDWRITING/DRAWINGS FROM AN EXISTING DOCUMENT?

We can often preserve handwriting from letters, postcards, journals and other personal documents. To prepare it for engraving, we may need to digitally remove lines, isolate or reposition words, and adjust the layout to fit your chosen piece. Throughout this process, we preserve the character of the original handwriting as closely as possible.

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WRITING A NEW MESSAGE?

  • Use clean, unlined white paper.

  • Write with a black ink pen.

  • Write naturally rather than trying to make it perfect.

  • Leave a little space around each word or phrase.

  • Create several versions for us to review.

  • Allow the ink to dry before photographing or scanning it.

  • Send the complete page rather than a tightly cropped image.

WHEN PHOTOGRAPHING A DOCUMENT

  • Place it on a flat surface.

  • Use soft, even lighting.

  • Hold the camera directly above it.

  • Make sure the image is sharp and in focus.

  • Avoid flash, glare and heavy shadows.

  • Photograph the entire document.

  • Send a second, closer image of the detail you would like used.

  • Tell us exactly which words, signature or drawing to extract.

CREATING A NEW DRAWING?

  • Use plain white paper for the clearest result.

  • Strong, visible lines reproduce more clearly than faint marks.

  • Keep the drawing natural and unedited.

  • Do not trace over the original.

  • Send the entire page so we can preserve its proportions.

  • Pencil, crayon and coloured artwork can still be submitted for assessment.

AVOID

  • Screenshots of photographs

  • Social-media downloads

  • Filters and automatic image enhancements

  • Images taken from an angle

  • Closely cropped or incomplete letters

  • Tracing over faded handwriting

  • Folding, flattening or handling a fragile document unnecessarily

How to find location coordinates

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  • On your cellphone, open Google Maps in your web browser, rather than the app.

  • Search for the general location, then zoom in closely to find the exact spot you wish to use.

  • Press and hold an unlabelled area of the map to drop a pin.

  • Your coordinates will appear at the top of the screen. If they do not, tap the Dropped pin panel at the bottom.

  • Copy all the numbers exactly as shown, including any minus signs. They should appear in this format: 10.5914° N, 61.4553° W

  • ​When placing your online order, paste your copied coordinates onto the field provided for engraved text on the product page.

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