See our Exclusive Bespoke and Custom Jewelry Design Fee Structure. BESPOKE/CUSTOM JEWELRY fee structure Consultation and Design Development We invite you to schedule a brief call to share your ideas and see if we’re the right fit for your vision. This initial conversation is complementary and helps us understand what you’re looking for before we begin the creative process. To move forward, a non-refundable Design Development Fee of TT $700 / US $110 per design is required before design work begins. This fee allows us to begin developing your concept. Once you proceed with production, this amount is credited toward your final purchase. Complex projects, such as heavily detailed or sculptural designs, may incur additional design fees, determined on a case-by-case basis. Because each piece begins with a design exploration stage (including sketches, refinement, and the consideration of multiple design directions before moving into the 3D model) a quotation can only be provided once the design has been decided on and the 3D model is built. If, at any stage, you wish to pursue an entirely new concept, an additional Design Development Fee will apply. Production To begin production, a non-refundable deposit of 50% of the finished price, as quoted upon completion of the 3D model, is required. The remaining balance becomes due only upon completion of your special piece. At Josanne Mark, we strive to create a seamless and enjoyable experience throughout the bespoke jewelry process. Please feel free to reach out if you have any questions or would like to schedule a consultation. Book a Consultation Learn About our Design Process Never miss an update! Join our mailing list and get 10% off your first online order Subscribe to our list

Lab-grown Diamonds What do you know about them? Frequently Asked Questions Sustainability in Action What are lab-grown diamonds? Lab-grown diamonds are diamonds grown in a controlled laboratory environment. Are lab-grown diamonds real diamonds? Yes, lab-grown diamonds are REAL diamonds! Both grown and mined diamonds are pure crystallized carbon with the exact chemical, physical, and optical properties. Being made-up of the identical material, both grown and mined diamonds are graded on the same scale; using the 4 C's - Carat (i.e. weight) Clarity, Color and Cut. The SOLE difference between lab-grown diamonds and earth-mined diamonds is their point of origin (i.e. where they came from); one is grown in a lab, while the other is extracted from the earth. Here's an analogy we love to use! Ice is formed in nature when water vapor or liquid water becomes solid by freezing at temperatures below 0 °C. Ice is also formed by placing liquid water into your freezer where the temperature is below 0 °C. Now, would you say that ice from your freezer is fake, imitation ice while ice formed in nature is real ice? We bet you wouldn't! Just as in this case, ice is ice, so too diamond is diamond. If lab-grown diamonds are real diamonds, why is it important to differentiate them? In short, it is a matter of integrity, which is important for your protection. "In the United States, the Federal Trade Commission requires that any gem material produced in a laboratory be described in a way that leaves no doubt that it was not produced naturally. It is considered to be a deceptive practice if a synthetic gem material’s origin is not clearly disclosed throughout the distribution channel at the time of sale, from the manufacturer to the consumer". |source: https://www.gia.edu/gem-synthetic | We know It's easy to feel lost and confused as you'll often find a myriad of synonymous descriptions for lab-grown diamonds; such as, created diamonds, grown diamonds, above ground diamonds, cultured diamonds, man-made diamonds, manufactured diamonds, simulated diamonds and synthetic diamonds. If you need guidance, don't hesitate to contact us. We're always happy to help. How are lab-grown diamonds made? Currently, there are two processes through which lab-grown diamonds are made; CVD (chemical vapor deposition) and HPHT (high pressure, high temperature). With the CVD technique, a tiny slice of either natural or lab-created diamond (called a seed) is put into a plasma reactor chamber where a mix of carbon-rich gasses are added at very low pressure. Microwaves are then introduced to heat the gasses and generate plasma. As the temperature climbs over several thousand degrees, the gas molecules break apart, making way for carbon atoms to bond to the seed one layer at a time. HPHT (the more commonly used technique), mimics the conditions under which diamonds are formed in the earth's crust. The seed is placed in a high-pressure mechanical press under extreme temperatures. The seed acts as a guide for the lattice of carbon (that will soon become the diamond) to grow layer by layer within a matter of days until the desired carat weight is achieved. Why were lab-grown diamonds created in the first place? Their production was marked by a need for them in industrial applications outside of the jewelry industry such as in the making of abrasive powders. The first gem quality diamond was created in 1954 by General Electric under a project codenamed “Project Superpressure.” Should I invest in a lab-grown diamond over a mined diamond? Depending on who you ask, you'll get different opinions on this. I must say, thank you for asking us! We pride ourselves in being as unbiased as possible as we think such a decision should be entirely one of personal choice. However, we will point you to the facts you'll need to make an informed choice. Point #1 Economies of scale: A laboratory-grown diamond of the same grade as an earth-mined diamond will cost you less. Why? Firstly, because a lab-grown diamond lacks intrinsic rarity. Simply put, lab diamonds can be produced within a matter of weeks and as a result, they can be produced in volume while it takes at least 1 billion years for a diamond to be formed in the earth's crust. Secondly, production cost! While it does cost money to grow diamonds, the cost to mine them is significantly higher; as such, the cost of natural diamonds to you, the consumer, is also higher. Point #2 Environmental and social impact: 250 tonnes of soil must be dug from the earth to produce 1 carat of gem-quality diamond. Irresponsible diamond mining has caused entire ecosystems to collapse as rivers have been drained and/or diverted in the pursuit of diamond ore. The mining industry has been plagued with human rights violations from killings to sexual violence and war crimes. The laboratory process of growing diamonds compares favorably to that of mined diamonds as it does not involve the destruction of the earth nor does it carry a negative social impact. Point #3 Resale value and perceived value: The resale value of a lab-grown diamond is uncertain as compared to that of a natural diamond as natural diamonds have retained their value over centuries. Then, there is perception-based value, which should always be considered especially when purchasing an engagement ring or an important gift. If you are unsure about whether your wife-to-be or your giftee will be accepting of a lab-created diamond, you may want to err on the side of caution and opt for natural diamonds. How can I tell if a diamond is lab-grown or natural? A lab-grown diamond can only be identified by a gemologist using expensive laboratory equipment. Even a trained gemologist cannot identify a lab-grown diamond just through examination under a microscope. However, an easy way of identifying a lab-grown diamond is by looking at the diamond under a microscope for the laser inscription "lab-grown". Only certified diamonds are inscribed. It will be very difficult to locate the inscription when the stone is set in a piece of jewelry as it may be covered by metal.

Learn how to care for your jewelry with expert tips from Josanne Mark. Preserve the beauty, brilliance, and longevity of your treasured pieces. Your Guide To Jewelry Care We are : committed to creating jewelry that can be passed down from generation to generation. Since 2005, we have established and maintained the highest standards in design, materials and craftsmanship. With some simple, basic care, you can help preserve and protect your jewelry for years to come. Here are some guidelines to follow: We recommend that you: Store your pieces separately in soft pouches or in an enclosed lined jewelry box to prevent scratches and tarnishing and to keep your pieces looking brand new. We advise against: Swimming, showering, sleeping or exercising while wearing jewelry. Exposing jewelry to cleaning agents or cosmetics such as foundations, perfumes, hairsprays. Exposing jewelry to excessive heat or prolonged periods of direct sunlight. Use of commercial silver ‘dip’ solutions as they are unsuitable for cleaning oxidised, stone-set, pearl or plated jewelry and can cause surface deterioration. Wearing delicate and plated jewelry on more than an occasional basis. Pieces made solely of Silver are suitable for everyday wear. It can be cleaned with a silver cleaning cloth. More difficult or stubborn tarnishing may require professional cleaning. Our Sterling silver pieces offer tarnish-resistance. Depending on the design and production method, tarnish resistance may be achieved through a tarnish-resistant silver alloy or through rhodium plating as a protective precious-metal finish. Matte-finish silver is suitable for everyday wear. The use of a polishing cloth is unsuitable for matte finish jewelry. It is recommended to wash matte silver with warm soapy water, rinse and pat dry or apply a paste made from bicarbonate of soda and water. Rub the paste on the jewelry piece, allow it to sit for a couple of minutes, then rinse in water. Oxidised silver is suitable for everyday wear. It is best to clean oxidised silver with a soft cotton cloth or wash with warm soapy water, rinse and pat dry. Do not polish with a silver cleaning cloth or the finish could be removed. Do not use silver dip as this can also remove the oxidation. Swarovski Crystal is suitable for everyday wear but the wearer should be mindful of its fragility. Avoid directly touching the crystals as oil and moisture on your fingers leave unattractive fingerprints that dull the sparkle of your crystals. Take special care in handling crystal jewelry as it could chip or scratch if it is dropped on a hard surface. Clean after each wear. Wash with warm soapy water (dish washing liquid is recommended) rinse and dry with a soft cotton cloth. Pearls are suitable for occasional wear only. Direct exposure to cosmetics and cleaning agents may affect the lustre and colour of the pearl. They should be cleaned with a soft damp cloth Gold plated pieces; including Vermeil, Heavy Gold Plate and Dipped Leaves are suitable for occasional wear only. Wash with warm soapy water, rinse and pat dry. Do not rub vigorously or the plating could be removed. Dipped leaves: Real leaves are dried and preserved (Dipped) in a light layer of precious metal (24k Gold, Fine silver or oxidized fine silver) This design is, by nature, delicate and should be handled with extra care as it can break far easier when compared to metal pieces. Gold Fill is suitable for everyday wear. Gold Fill consists of an actual layer of Karat Gold bonded to a base metal core and it can be worn and treated in the same way you would your 14k and 18k Gold. It can be cleaned using commercially bought dips or cleaning solutions and polishing cloths. Exotic Wood, Horn and Bone is suitable for occasional wear only. The piece should never fall or knock on hard surfaces because they can be chipped, cracked or destroyed. They should not be exposed to moisture or excessive heat. Wooden Pieces are treated with natural oils and should not be left in a dry or humid area because there is a chance that the wood will crack. Please use a pure beeswax polishing compound, olive oil, or coconut oil to maintain the wood.

Coming Soon! Preview our New Gentlemen's Jewelry that is both Wedding Band and Statement Piece. Redefining the Elegant Man This ring is not just another piece of jewelry, it is the first in a series inspired by the simple beauty of geometry; encapsulating the finest elements of Geometric Precision and Architectural Grace. Introducing Our Geo6 men s eternity ring Paving the way for a New era of gentlemen's Jewelry. Coming Soon Contact Us

New Josanne Mark collection pieces are coming soon. Discover thoughtfully designed jewelry inspired by nature, emotion, and meaningful detail. Ancestry Collection Coming Soon Be first to discover new collection releases, limited pieces, and studio updates. Be the first to know

Welcome to our website terms of use. Terms of Use WEBSITE TERMS OF USE/SERVICE AGREEMENT Last Updated: Dec 4th 2025 Welcome to josannemark.com, operated by Josanne Mark Ltd. Throughout this document, the terms “we,” “us,” “our,” “Josanne Mark Ltd.” and “Josanne Mark” refer to Josanne Mark Ltd. We offer this website; including all information, tools, and services to you, the user, on the condition that you accept all terms, conditions, and policies outlined here. 1. Acceptance of Terms By visiting our website or making a purchase, you engage in our “Service” and agree to be bound by these Terms of Service, as well as any additional policies referenced here or accessible by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content. By using our Services, you confirm that: You have read and understood these Terms. You agree to comply with all applicable laws and regulations. You have the legal authority and capacity to enter into this agreement, whether personally or on behalf of an entity. If you are below the age of consent in your state, province, or country of residence, you may not use the Services. If you do not agree to these Terms, you are not authorized to access or use the website. Any new features or tools added to the site will also be governed by these Terms. We may update or modify the Terms at any time by posting revisions on this page. Your continued use of the website constitutes acceptance of those changes. 2. Refund & Return Policy Customized / Personalised Designs: Because all custom pieces (including our Forever-with-You designs) are crafted uniquely for you, these items are final sale once production has begun. If your custom piece arrives with a manufacturing defect, please contact us within 7 days of receipt. We will evaluate the issue and, where applicable, repair or remake the item at no additional cost. All Other Items: We want you to feel confident in choosing a Josanne Mark piece. If something is not as expected, we are here to assist. Exchanges & Store Credit For online purchases, we offer exchanges or store credit within 14 days of receiving your item. Store credit is valid for one year. To begin a return, email sales@josannemark.com to request a Return Authorisation (RA) code and return address. Items sent without an RA code will be returned to sender at their expense. Condition of Returned Items Returned pieces must be in original, unworn condition, including all packaging. Items showing wear, damage, or alteration will not be accepted. Shipping, handling, and expedited delivery fees are non-refundable, and items remain the customer’s responsibility until received by our studio. Your Consumer Rights (Trinidad & Tobago) Under the Consumer Protection and Safety Act, customers are entitled to a refund if an item is: defective not of acceptable quality not fit for intended purpose not as described If any of these situations apply, please contact us immediately so we can resolve the matter. 3. Online Store Terms By agreeing to these Terms, you represent that you are the age of majority in your state, province, or country of residence. You may not use our products or Services for any unlawful purpose, nor may you violate any applicable laws (including copyright laws). You must not transmit viruses, worms, or malicious code. Any breach of these Terms may result in immediate termination of your access to the Services. 4. General Conditions We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across networks or adapted to meet technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, sell, or exploit any portion of the Service without our express written consent. Section headings are for convenience only and do not affect interpretation. 5. Privacy Statement What Information We Collect When you purchase from our store, we collect personal information such as name, address, and email. When you browse our site, we automatically receive your IP address to help us learn about your browser and operating system. With your permission, we may send marketing emails about new products and updates. Consent You provide implied consent when you submit information to complete a transaction, verify a credit card, place an order, arrange delivery, or return a purchase. If we request your information for another purpose (e.g., marketing), we will ask for your explicit consent or provide an opportunity to decline. You may withdraw consent at any time by contacting customerservice@josannemark.com . Disclosure We may disclose your information if required by law or if you violate our Terms of Service. We may update our privacy policy at any time. Changes take effect immediately once posted. Tap to read our Complete Privacy Policy. 6. E-Commerce Platform (Ecwid) Our online store is hosted by Ecwid, which provides our e-commerce platform. Your data is stored securely on their servers behind a firewall. 7. Third-Party Services & Payments Payments are securely processed by third-party provider WiPay . These providers collect and use information only to the extent required to perform their services. We encourage you to review their privacy policies, especially if their operations fall under different jurisdictions. 8. External Links Our site may contain links that direct you away from our website. We are not responsible for the privacy practices of external websites and encourage you to review their policies. 9. Availability of Content We do not guarantee that any content will remain available on our website. We reserve the right to edit, remove, or block content at our discretion, with or without notice. 10. Ordering Products & Services To place an order, you must be of legal age in your jurisdiction and have full authority to use the payment method provided. 11. Google Analytics Our site uses Google Analytics to better understand visitor behaviour and website performance. 12. Shipping International orders are shipped and insured via FedEx. Orders within Trinidad & Tobago ship via UPS. Delivery timelines are estimates only. We will provide tracking details when your order ships. Products are deemed accepted upon delivery to the address you provide. 13. Duties & Taxes Customs duties, import taxes, and related charges are not included in product prices. Customers are responsible for paying all applicable charges upon delivery. If you refuse delivery due to duties or taxes, the cost of return shipping will be deducted from your purchase, and you will receive store credit for the remaining balance (valid for one year). 14. Contact Information To access, correct, amend, or delete personal information (or for questions or concerns) please contact us at: customerservice@josannemark.com

Discover the untold truths and hidden mysteries that lie behind God back. Explore intriguing insights and unravel secrets! Behind God Back About The Collection Inspired by the textural richness of a rural wilderness, this collection is dear to my heart. “Behind God back” is an uninhabited Arcadian world, tucked behind a metropolitan paradise. Often overlooked! Often forgotten! It’s a place I call home, bare of human footprints yet bountiful and wild with life. When you wear these pieces, may you always be reminded of the untamed beauty that is always around us and behind God’s back. Shop

Where to find our Jewelry. Meet Our Retailers Claudia Pegus Trinidad and Tobago Level 3 Long Circular Mall St. James Currently Stocked Dreamstones Jewellery Trinidad and Tobago The Falls at West mall & C3 Shopping Centre Currently Out of Stock Past: The Jewelry Showcase The Gallery Ltd. Stechers Ltd.

Explore custom jewelry, meaningful keepsakes and responsibly crafted collections by Trinidad and Tobago jewelry designer Josanne Mark. jewelry rooted in story, nature & connection Bespoke/Custom Pieces | T houghtfully Designed Collections Responsibly Crafted to mark life’s Meaningful Moments EXPLORE book a consultation shop all collections blog articles about bespoke & custom jewelry shop- forever-with-you collection meet the designer custom jewelry gallery about- forever-with-you join our vip list independent client testimonials on google

A Design story. Strictly one of a kind, Custom made bridal jewelry A Bespoke Design Story Our couple chose to celebrate their remarkable 35th wedding anniversary, with a truly exquisite symbol of love and commitment. Meet Joanna's masterpiece: a bespoke gold and diamond ring that captures the essence of their extraordinary journey. At its center, a breathtaking pear-shaped diamond is lovingly embraced by 35 shimmering champagne diamonds, each representing a cherished year of their marriage. This magnificent piece immortalizes a 3.5 decade-long love story, a testament to their beautiful and enduring bond. Treasure your defining moments with a gift that truly reflects the depth of your love.! Learn about our Custom Process Book a Consultation