Welcome to our Waranty registration page. Our Warranty REGISTER HERE We value and appreciate your business and we stand behind our craftsmanship! The following explains our warranty policies. ENGAGEMENT RINGS & FINE JEWELRY Complimentary to you, we will replace or repair any piece that is damaged due to manufacturing defects (e.g. prongs that need to be tightened etc.) for a period of one year from the purchase date. Normal wear and tear and damages due to neglect, abuse or accidents are NOT covered by our warranty and will be repaired at a cost to the customer. Warranty coverage is based upon our inspection and sole determination. Regular upkeep of your jewelry is required to maintain your warranty. This includes paying for any normal repairs required due to wear, damage, or abuse. Please note that ONLY pieces registered for warranty will be covered. Registration also automatically qualifies you to receive invitations to special events and new collection launches. Invitations or notifications will be sent out no more than four times per year. Josanne Mark Ltd. guarantees that your personal details are safe and will not be shared with any third party individuals or organizations. GENERAL WARRANTY FOR ALL OTHER JEWELRY (for all our collections, one of a kind designs and custom pieces, except fine jewelry) Complimentary to you, we will replace or repair any piece that is damaged due to manufacturing defects. FREE professional cleaning is covered under our general warranty. This is recommended as often as twice per year and we encourage you to contact us for this service. Please note that ONLY pieces registered for warranty will be covered. Registration also automatically qualifies you to receive invitations to special events and new collection launches. Invitations or notifications will be sent out no more than four times per year. Josanne Mark Ltd. guarantees that your personal details are safe and will not be shared with any third party individuals or organizations. WARRANTY EXCEPTIONS & EXCLUSIONS (All jewelry categories) Our warranty does NOT cover the following items: 1. Any damage to your jewelry purchase due to negligence or abuse. (For Example: If a stone is lost due to bent, damaged, or worn out prongs, Josanne Mark Ltd. is not responsible for the replacement of the stone or the re-tipping of the prongs. The jewelry was neglected and abused and the warranty becomes void). 2. Any Damage to your jewelry purchase due to accidents. (For Example: if a piece is dropped on a hard surface and becomes chipped, cracked or is broken). 3. If another jeweler performs any repair work or cleaning on any of our pieces, we will not be held responsible for any loss or defect and the warranty becomes null and void. Please note: Proper care of your jewelry is required to maintain your warranty. See our section on Jewelry Care . Repairs and cleaning for items purchased at one of our retailers must be returned through the original point of purchase. Retailers: Claudia Pegus: Level 3 Long Circurlar Mall St James Dreamstones Jewellery: The Falls at West mall C3 Shopping Centre Stechers Fine Gift Stores Gulf City Mall, La Romaine, Trinidad and Tobago The Gallery ltd. Long Circular Mall, Saint James, Port of Spain, Trinidad and Tobago warranty registration

We create bespoke and custom made engagement rings, wedding bands and special-occassion jewelry as well as unique luxury collections. Wholesale + Online Store|Trinidad and Tobago View our Instagram Subscribe to our list and Enjoy 10% off your first web order. Subscribe

Shop the Gold-Crush Collection at Josanne Mark Ltd. for exquisite, handcrafted jewelry. Buy now for a touch of elegance! Gold Crush A collection that is uniquely contemporary yet reminiscent of vintage luxury; structurally minimalist but makes a bold statement! The genesis of this collection, was merely a desire to harmonize organic with geometric; to create a collection that unifies the simplicity of a clean angular form with my signature organic/textural design style. The result, is the timeless beauty that is, Gold Crush! Fabricated from thick gauge Bronze with heavy 18K Gold plating, Gold Crush possesses a rich earthy character. Each stroke of texture is individually placed by hand and tiny pieces of crushed Pyrite (fool’s gold) are meticulously arranged in an inlay, adding a unique character to every piece. "Jewelry so timeless, we dare say it's immortal". Shop

Find answers about personalization options, preparing and submitting files, artwork rights, privacy and reorders for Forever-with-You custom jewelry. frequently asked questions About Forever-with-You Forever-with-You is a collection of personalized keepsake jewelry created to hold what matters close. Through fingerprints, handwriting, drawings, meaningful symbols and other personal details, each piece transforms something significant to you into jewelry you can wear and keep close, whether it represents a person you love, a memory, a place, a belief, or a moment you never want to forget. A Forever-with-You piece can honour any connection, person, pet, place or moment that holds meaning for you. It may capture a partner’s touch, a child’s drawing, a parent’s handwriting, a beloved pet’s print, a familiar voice or the coordinates of somewhere unforgettable. Depending on your chosen piece, we may work with: Fingerprints Pet prints Hand and footprint impressions Handwriting and signatures Drawings Sound waves created from audio or video Location coordinates Black-and-white artwork Names, dates and short inscriptions Where the design and available surface allow, different details may be placed on the front and back of a piece. The available combinations will be shown on the product page. Please contact us before ordering if your preferred combination is not listed. Most pendants can accommodate one of the following on each side: Up to two fingerprints One voice wave One pair of handprints or footprints A short handwritten or typeset message One set of location coordinates One piece of black-and-white artwork Pet-print capacity depends on the size and clarity of the print. The front and back may be personalized differently where the design allows. Available combinations are shown on each product page. Please contact us before ordering if your preferred arrangement is not listed. Payment & Order Processing Yes. Customers in Trinidad and Tobago can pay in TT dollars via local online bank transfer. Simply select Pay by Bank Transfer at checkout and you will receive instructions for completing your transfer. All other online payments are processed in US dollars. Please note that your order will begin processing once your payment has been confirmed as received and all required personalization details have been submitted. Preparing & Submitting Your Personalization No. You may place your order before your personalization files are ready. Instructions for submitting them will be provided after your order is placed. If you are unsure whether an existing or irreplaceable file is suitable, please contact us before ordering. Yes. More is better. Providing several clear fingerprints, handwriting samples, impressions, photographs or recordings gives us more to work with and allows us to select the sample that will reproduce most clearly on your chosen piece. Images and artwork may be submitted as JPG, PNG or PDF files. Audio and video should be sent in the original file format whenever possible. Images and artwork may be submitted as JPG, PNG or PDF files. Audio and video should be sent in the original file format whenever possible. Send the clearest version available or contact us before ordering. We will assess what may be possible. Fingerprints Yes, provided a suitable fingerprint already exists. Prints taken by a funeral home or preserved on a fingerprint card, keepsake or document may be assessed. It may still contain enough distinctive detail to use. Do not trace, darken or enhance it. Send the original image for assessment. No. A selected portion is artistically refined for engraving or carving. The finished design is a stylized interpretation and does not contain the complete fingerprint. No. The finished design is created for artistic purposes and is not intended for biometric identification, authentication or device access. Pet Prints A clear paw or nose impression may be suitable. Existing impressions and photographs can also be assessed. When capturing a new print, use only materials specifically confirmed as safe for that part of your pet’s body. Yes. Send the clearest existing impression or photograph available, and we will assess whether it contains enough detail. Handprints & Footprints Yes. We can work with impressions from babies, children and adults, including older loved ones. A clear photograph may be suitable. The palm or sole must be photographed straight on, in sharp focus and against a clean, uncluttered background. Handwriting & Drawings Yes. We may be able to preserve handwriting from letters, journals, postcards, recipes, greeting cards and other personal documents. Only the preparation required for engraving will be completed. Where possible, we may remove background lines, isolate or reposition selected words, and adjust the layout while preserving the character of the original. If the chosen detail overlaps with other writing or elements and cannot be separated cleanly, it may be more faithful to preserve it within a carefully selected excerpt from the original document. Each submission is assessed individually, and we will recommend the approach that best preserves the integrity of your material. Yes. Clear drawings with visible lines are usually the most suitable, although pencil, crayon and coloured artwork may also be submitted for assessment. Sound Waves Yes. Audio may be extracted from an original video, voice note or other recording. Indicate the exact words and time stamp you would like us to use. No. The engraving is a stylized visual interpretation of the chosen sound. The jewelry does not store, play or reproduce the original recording. Location Coordinates Black-and-White/digital Artwork Suitable artwork may include logos, symbols, emblems, silhouettes and line illustrations. Submit the clearest available JPG, PNG or PDF file. Fine lines, shading and intricate details may need to be simplified or adjusted so that the design reproduces clearly on your chosen piece. By submitting artwork, you confirm that you own the necessary rights or have permission from the rights holder for it to be reproduced on your jewelry. Privacy & reorders Personalization files are handled confidentially and accessed only by those required to prepare and produce your piece. They are not used for marketing without your permission. All original personalization materials are generally deleted within 60 days after the jewelry has been completed and delivered. The artistically prepared engraving file may be retained securely for future reorders. By submitting artwork, you confirm that you own the necessary rights or have permission from the rights holder for it to be reproduced on your jewelry. Where the prepared engraving file has been retained, it may be reused for a future piece. If the original material or required design file is no longer available, a new submission may be requested.

Welcome to our Window Collection Jewelry Gallery. Window About: Our window collection is minimalist, and pure in form and function. It borrows a lack of pretension and utilitarian aesthetic from the 18th century industrial revolution. Window begs your appreciation for the architecture of that era in its simplicity and strength. Window is humble, modest and comfortable in its own skin and all the more chic for it! Shop

Socially Conscious, casual Luxury Buffalo Horn Jewelry that combines a bit of edge with a bit of Boho Chic Buffalo Horn Jewelry About our Horn Jewelry Socially conscious, casual luxury that combines a bit of edginess with a bit of boho chic! This is the essence of our Horn Collection! We think of this collection as the embodiment of slow fashion. Artisan made pieces built upon sustainable, eco-friendly practices; Timeless, quality, wardrobe staples that can be worn time and time again, across all seasons and many occasions. Sustainability and Ethics in Design The Horns used in my designs are ethically harvested from the domestic Asian Water Buffalo. At least 130 million domestic water buffalo exist, and more people depend on them than on any other domestic animal. The animals spend their lives working in agricultural fields in the remote parts or South Asia and are a prized resource for villagers who depend on agriculture to survive. When they die, nothing goes to waste! Everything from the meat and hides, to the bones and horns are used for something. Thus, the sale of the horns provide an income for a great many people. As a designer and as a producer, I believe I have a duty to the next generation, to do my part in contributing to sustainable living. It brings me great pleasure to create with this material.

Learn how to submit fingerprints, handwriting, drawings, voice recordings and artwork for your personalized Josanne Mark Forever-with-You keepsake jewelry. How to Prepare & Submit Digital Artwork Black & white digital artwork such as illistrations, symbols, emblems etc. Submitting Black-and-White Artwork Accepted file formats: JPG, PNG or PDF. PNG is preferable for crisp lines, but the quality of the original image matters more than the format. By submitting artwork, you confirm that you own the necessary rights or have permission from the rights holder for it to be reproduced on your jewelry. When placing your online order, upload your file/s using the upload field provided on the product page.

Find top wholesale jewelry stores in Trinidad for stunning rings, necklaces, and bracelets at affordable prices. Buy now at Josanne Mark Ltd.! Interested in carrying our Brand? We would love to welcome you as a Wholesale Buyer! Anchor 1

Follow our guide to capture and submit a clear fingerprint using ink, graphite or an existing print for your Forever with You jewelry. How to Capture & Submit Fingerprint Impressions All submissions are reviewed before production. If the material is unsuitable or a clearer version is required, we will contact you. Method 1: using an ink pad Wash and dry your hands thoroughly. Use black or dark blue stationary ink and clean, unlined white paper. Lightly coat the fingertip without oversaturating it. Press the finger firmly onto the paper. Lift it directly upwards to avoid smudging. Capture multiple prints so we can select the clearest. Allow the ink to dry before photographing or scanning the page. For the clearest results: The ridges should be visible. The print should not appear heavily inked or blurred. unusable unusable the perfect imprint Method 2:using a graphite pencil Wash and dry hands thoroughly. Shade a dark, even patch using a soft graphite pencil. Press clear adhesive tape onto the fingertip. Carefully lift the tape without sliding it Gently rub the fingertip across the shaded area. Place the tape flat onto clean white paper. Repeat the process two or three times. Want to Use an Existing Fingerprint? A fingerprint impression already held by your family may be suitable, including one belonging to a loved one who has passed. Send the highest-quality scan or photograph available. Include the complete, uncropped image. Do not apply filters, sharpening or digital alterations. Keep the original document safely in your possession. To Submit: Scan or photograph your fingerprint impressions For photographs, capture at least 2 images: the entire page and a close-up of the clearest fingerprint/s. For a clear photograph: Place the page flat, in bright even light. Hold your phone directly above the page. Avoid flash, shadows and glare. Check that the fingerprint ridges are sharp and visible. Submit the original images without filters or editing. When placing your online order, upload your scan or photograph using the upload field provided on the product page.

Book a private consultation with Josanne Mark to create bespoke, custom-designed jewelry. Start your journey toward a one-of-a-kind heirloom today. Book a Consultation Ready to begin your bespoke design or simply interested in more information, let's initiate a conversation to answer your questions and discuss the vision for your future design. Enquire using the form Below: Be on the lookout for an email from us upon submitting your request. Learn About our Design Process Kind Words from Our Clients “Thank you for translating your gift into my dream come true. To create for a stranger through the eyes of their loved one, speaks to a truly authentic, detailed consultation" — Gina N R “A happy, delighted and satisfied customer. I really appreciate the love you injected into making this piece" — Claudine S Never miss an update! Join our mailing list and get 10% off your first online order Subscribe to our list